The Evidence Guide identifies the critical aspects, underpinning knowledge and skills to be demonstrated to confirm competence for this unit. This is an integral part of the assessment of competence and should be read in conjunction with the Range Statement.
Critical Aspects of Evidence
Integrated demonstration of all elements of competency and their performance criteria
Successful operation of linked databases
Knowledge and application of advanced database functions to achieve efficient design of databases
Underpinning Knowledge*
* At this level the learner must demonstrate understanding of a broad knowledge base incorporating some theoretical concepts.
Relevant legislation from all levels of government that affects business operation, especially in regard to Occupational Health and Safety and environmental issues, equal opportunity, industrial relations and anti-discrimination
Advanced functions of database software applications
Impact of formatting and design on the presentation and readability of data
Organisational policies and procedures
Underpinning Skills
Literacy skills to interpret and evaluate the purposes and uses of various features of databases; use a variety of strategies for planning and reviewing own work
Proofreading and editing skills to check for accuracy and consistency of information by consulting additional resources
Problem solving skills to use processes flexibly and interchangeably
Numeracy skills to collate and present data; graphs and related references
Communication skills to follow complex oral instructions when using technology; listen to and interpret complex sequenced instructions
Keyboarding skills
Ability to relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities
Resource Implications
The learner and trainer should have access to appropriate documentation and resources normally used in the workplace which may include:
workplace references such as computer user manuals, organisational policies and procedures and workplace procedural manuals
computer equipment including relevant software, printer
guide/examples of 'house style'
equipment (eg paper and other materials)
Consistency of Performance
In order to achieve consistency of performance, evidence should be collected over a set period of time which is sufficient to include dealings with an appropriate range and variety of situations
Context/s of Assessment
Competency is demonstrated by performance of all stated criteria, including paying particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope as defined by the Range Statement
Assessment must take account of the endorsed assessment guidelines in the Business Services Training Package
Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment
Assessment should reinforce the integration of the key competencies and the business services common competencies for the particular AQF level. Refer to the Key Competency Levels at the end of this unit
Key Competency Levels
Collecting, analysing and organising information (Level 2)- to determine database requirements
Communicating ideas and information (Level 1)- through well-designed records and reports
Planning and organising activities (Level 1)- to link databases and meet task specifications
Working with teams and others (Level 1)- to determine database purpose / use
Using mathematical ideas and techniques (Level 1)- to utilise formulae and calculate fields
Solving problems (Level 2)- using manuals and on-line help
Using technology (Level 2)- to develop and use complex databases
Please refer to the Assessment Guidelines for advice on how to use the Key Competencies
The Evidence Guide identifies the critical aspects, underpinning knowledge and skills to be demonstrated to confirm competence for this unit. This is an integral part of the assessment of competence and should be read in conjunction with the Range Statement.
Critical Aspects of Evidence
Integrated demonstration of all elements of competency and their performance criteria
Successful operation of linked databases
Knowledge and application of advanced database functions to achieve efficient design of databases
Underpinning Knowledge*
* At this level the learner must demonstrate understanding of a broad knowledge base incorporating some theoretical concepts.
Relevant legislation from all levels of government that affects business operation, especially in regard to Occupational Health and Safety and environmental issues, equal opportunity, industrial relations and anti-discrimination
Advanced functions of database software applications
Impact of formatting and design on the presentation and readability of data
Organisational policies and procedures
Underpinning Skills
Literacy skills to interpret and evaluate the purposes and uses of various features of databases; use a variety of strategies for planning and reviewing own work
Proofreading and editing skills to check for accuracy and consistency of information by consulting additional resources
Problem solving skills to use processes flexibly and interchangeably
Numeracy skills to collate and present data; graphs and related references
Communication skills to follow complex oral instructions when using technology; listen to and interpret complex sequenced instructions
Keyboarding skills
Ability to relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities
Resource Implications
The learner and trainer should have access to appropriate documentation and resources normally used in the workplace which may include:
workplace references such as computer user manuals, organisational policies and procedures and workplace procedural manuals
computer equipment including relevant software, printer
guide/examples of 'house style'
equipment (eg paper and other materials)
Consistency of Performance
In order to achieve consistency of performance, evidence should be collected over a set period of time which is sufficient to include dealings with an appropriate range and variety of situations
Context/s of Assessment
Competency is demonstrated by performance of all stated criteria, including paying particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope as defined by the Range Statement
Assessment must take account of the endorsed assessment guidelines in the Business Services Training Package
Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment
Assessment should reinforce the integration of the key competencies and the business services common competencies for the particular AQF level. Refer to the Key Competency Levels at the end of this unit
Key Competency Levels
Collecting, analysing and organising information (Level 2)- to determine database requirements
Communicating ideas and information (Level 1)- through well-designed records and reports
Planning and organising activities (Level 1)- to link databases and meet task specifications
Working with teams and others (Level 1)- to determine database purpose / use
Using mathematical ideas and techniques (Level 1)- to utilise formulae and calculate fields
Solving problems (Level 2)- using manuals and on-line help
Using technology (Level 2)- to develop and use complex databases
Please refer to the Assessment Guidelines for advice on how to use the Key Competencies